Frequently Asked Questions
How do I apply?
View our Available Units and click on the Apply button for the unit you are interested in.
Do you check credit as part of the application process?
Yes, we do conduct a credit check as part of our screening process. However, we understand that credit history is just one piece of the puzzle when evaluating a potential tenant. We also consider other important factors such as a strong rental history, employment stability and income, and positive references from previous landlords. See What is the tenant screening process? for more information on what we look for.
What is the tenant screening process?
Our tenant screening process is designed to ensure a safe and pleasant living environment for all residents. It includes:
Application Form: Each prospective tenant 18 and over must complete a detailed application form.
Credit Check: We conduct a credit check to assess financial responsibility.
Criminal Background Check: A background check is performed to verify any criminal records.
Applicants with major felony convictions will not be accepted.
Applicants involved with activity prohibited by the Federal Controlled Substances Act will not be accepted.
Income Verification: Proof of income is required to ensure that tenants can afford the rent.
The combined income for applicant and co-applicant should be at least 3 times monthly rent.
References: We contact previous landlords and other references to confirm the applicant's rental history and character.
Our goal is to find reliable tenants who will contribute positively to our community.
What amenities are available at the apartment complex?
Our apartment complex offers a variety of amenities, including:
Swimming pool
On-site laundry facilities
Assigned parking
Extra storage space (fees apply)
Are utilities included in the rent?
Water is included in the rent. Tenants are responsible for their own electricity bills.
What is the lease term?
We offer a 12 month lease term. Shorter may be available upon request.
Do you accept pets?
Yes, Up to 2 pets are allowed. Pets must weigh 25 pounds or less when fully grown. Additional pet deposit and fees apply.
How do I submit a maintenance request?
Maintenance requests can be submitted online through the tenant portal or by calling our office during business hours. For emergency maintenance issues after hours, please contact our emergency maintenance line.
What is the rent payment process?
Rent is due on the 1st of each month. Payments can be made online via ACH through the tenant portal or by check or money order person at the leasing office. Late fees apply for payments received after the 5th of the month.